How do I sign up for a Revix account?
Once you've joined Revix, you'll gain access to a world of investing opportunities. We’re here to help make your investment journey smooth and rewarding.
Signing up for a Revix account is a breeze, just follow these steps:
Download the Revix app from either the Google Play Store or the Apple App Store.
Tap 'Create free account' to get started.
Next, yoFew readersWhere can I download the Revix mobile app?
You can download the Revix app from either the Google Play Store or the Apple App Store.Few readersWhy can't I sign up with my email address?
If you are having issues with signing up with your email address please contact our customer support team via email at support@revix.com or via our in-app web messenger located at the bottom right corner of your screen.Few readersHow do I contact Revix?
For any questions or concerns, you're welcome to send us an email at support@revix.com. Alternatively, you can send us a message using our convenient on-site web messenger, located at the bottom right corner of your screen. If you’re using our mobile app, you can reach our customer support by navigating to your Profile, then tapping on “Contact customer support”. This will launch a browser window with our on-site web messenger.
We strive to respond promptly and provide you with the best possibFew readersHow do I create a password?
When you sign up for an account, you'll be prompted to create a password. This password should comply with the following requirements:
It must contain a minimum of eight characters.
It should contain at least one uppercase letter, one lowercase letter, and one number.
To help protect your account, consider the following tips to ensure your password is strong and unique:
Avoid using common words or phrases, as they are easy to guess.
Avoid using personal information such as your name,PopularDoes Revix accept corporate customers?
Revix warmly welcomes corporate customers. Here's a straightforward guide to get your corporate account up and running:
Identify a representative from your company who can sign up with their company email address and verify themselves through the standard Revix sign-up process.
From this same email address, send a request to our support team at support@revix.com, requesting to upgrade the personal account to a corporate one.
To successfully upgrade to a corporate account, Revix requireFew readersHow do I update my account information?
Once you have submitted your personal information for verification, you cannot change these details manually.
If you would like to change your phone number, email address, reset your two-factor authentication or update any other personal information on your account, please reach out to our Support Team via email at support@revix.com or send us a message via our on-site web messenger found at the bottom right corner of your screen.
If you'd like to close your accountFew readersI forgot my password. How do I reset it?
To reset your Revix password, follow the following steps:
Navigate to the login page on the website or via the app, and find the "Forgot Password" option.
Enter your email address and click "Continue."
You will receive an email with a link. Click on this link in the email to proceed to the password reset screen.
Choose a new password that meets our password requirements and confirm it.Few readersWhy do I need a passcode on the Revix mobile app?
The passcode on the Revix mobile app is used as an added layer of security to ensure that you, and no one else can access your account.
If your device has biometric authentication such as facial recognition, you'll be able to use that to unlock your app instead. However, if not, you'll be able to use your passcode to unlock your app while you are logged in.Few readersHow do I reset my app passcode?
Forgot your passcode? No problem! Simply log out of your account from the passcode screen, and log back in using your login credentials. You can do with in the following way:
Tap "Need help?"
Tap "Logout ->”Few readersCan I create multiple accounts?
You can create up to two accounts with Revix. One being your personal account and the second an optional corporate account for your business.
Revix does not offer more than 1 account per individual or corporate entity at this time.Few readersWhat happens if I forget my login details?
If you've forgotten your login details, don't worry, it happens to the best of us! You can easily reset your password by following these steps:
On the login screen of the Revix app or web app, click on 'Forgot Password'
Enter the email address you used to create your account.
You'll receive an email with a link to reset your password. Make sure to check your spam folder if you don't see it in your inbox within five minutes of requesting the email.
Follow the prompts to create a newFew readersCan you create an account for a minor or child?
A person younger than 18 years of age (a minor) can not open an account on their own. To do so they need a parent or legal guardian to open the account on their behalf.
The parent/legal guardian opening the minor account must have their own verified Revix account in order to do so. If they don’t have one, they can register for a new one on the Android App Store or Apple App Store (https://apps.apple.com/za/app/Few readersDoes Revix accept customers from all over the world?
Yes, Revix accepts international customers from nearly all countries around the world.
We regrettably cannot serve customers from any country on an international sanctions list nor are we able to provide our services in some countries where the cryptocurrency regulatory environment is restrictive.
We are currently unable to serve the residents of the following countries:
Afghanistan
Belarus
Bosnia and Herzegovina
Burundi
Cambodia
Cuba
Democratic Republic of the Congo
IranFew readersCan I change the currency of my Revix account?
No, unfortunately you can’t change your account currency just yet. This is something we’re working on though.
Your account currency is determined based on the jurisdiction you sign up from.Few readers
