• How do I make my Revix account more secure?

  Revix will keep your cryptocurrency safe, but only you can protect your account from being accessed by intruders. That’s why we created this list of good practices to help you keep your account safe. Passwords It’s extremely important that you use a strong password. Not only must your Revix password be strong - it must also be unique. If you’re using the same password on your Revix account as your email or your social media accounts, then you’re basically betting the keys to your Revix crSome readers

• How do I know an email really is from Revix?

  Always check the header of emails you receive. All official emails sent from Revix are sent from a mail address that only ends with @revix.com. Please pay special attention to ensure that characters have not been changed, e.g. @revlx.com would not be legitimate as the “i” is substituted by an “l”.Few readers

• If I detect anything suspicious, where shall I report it?

  If you detect any suspicious activity on your account, please get in touch with our dedicated support team via email at support@revix.com or use the on-site web messenger located at the bottom right of your screen and they will be able to secure your account.Few readers

• How do I avoid cryptocurrency scams?

  At Revix, we want to educate the community not only about finance and wealth management but also about safety and other topics relevant to you. Here are a few tips that should help you to avoid getting scammed. When contacted by a person or a business institution over the phone, by email, or on a social platform, always consider the possibility that it may be a scam. Be sceptical and do not take offers at face value. How to protect yourself from scams? Don’t click on links in emails froFew readers

• What is phishing and how can I avoid being phished?

  Phishing is a fraudulent attempt, usually made through email, to steal your personal information. The hackers usually attack people to steal their information such as passwords, ID and details of credit cards which can then be used to withdraw the money from their account or to blackmail the owners. The best way to protect yourself from phishing is to learn how to recognise a phish and prevent yourself from getting caught in the phish net. If you aren’t 100% certain of the sender’s authenticitFew readers

• How do I report phishing sites?

  Reporting phishing sites To make Web browsing and your experience in Crypto World secure, the users and communities on the Internet should work together to create the best and the most safe environment. This is mostly achieved by reporting the scams. Hopefully, you will not face any phishing but it’s still useful to know how you can prevent any possible scams online. First of all, there is CryptoScamDB where you can report the suspicious domain or crypto addresFew readers

• What does cold storage mean?

  Cold storage is a process whereby your cryptocurrencies are stored securely offline, thus reducing the threat from hackers. For more information about how we handle security, please visit our Security page.Some readers

• How are my crypto assets stored?

  Revix stores your assets in a number of locations based on the asset or balance. Assets are stored at a combination of cold storage, hot wallets, exchange accounts as well as within on-chain protocols.Few readers

• How do I change or erase my personal information stored on the Revix Platform?

  You reserve the right to change or erase the personal information we collect on our Platform. In order to do this, email our support team at support@revix.com or use the on-site web messenger located at the bottom right of your screen and we will ensure this is done in accordance with GDPR if you are in the EU, or in compliance with your local regulations.Some readers

• How do I enable OTP?

  OTP stands for "One-Time Password". It is a unique and temporary password that is generated for a single use and typically has a short validity period. How to enable OTP on the Revix app: Go to your Profile and tap Security. Select Enable OTP. Enter your mobile number. Confirm the number is correct and tap Send OTP to receive the code via SMS. Enter the code. Your account is now protected. Watch our easy guide on how to enable OTP on the Revix app: youtube How to eFew readers

• How do I enable 2FA?

  2FA stands for "Two-Factor authentication", a security process that requires users to provide two different authentication factors or credentials to access an account or system. This adds an extra layer of security and makes it harder for attackers to gain unauthorised access to your accounts, even if they manage to obtain your password. How to enable 2FA on the Revix app: Go to your Profile and tap Security. Select Enable 2FA. Download an authenticator app and copy the code.Few readers