• What do I do if my deposit isn't reflecting in my portfolio?

  Depending on the type of transfer you made, regular payments can take some time to reflect due to interbank transfer delays, which we do not have any control over. If an immediate or instant payment was created, it will reflect usually within a few minutes but may take up to two hours. If your deposit hasn’t reflected, you can reach out to our support team at support@revix.com or use the on-site web messenger found at the bottom right of your screen. You will need tFew readers

• What do I do if I added the incorrect reference number for my deposit?

  If the incorrect deposit reference was used, we will need to wait for the funds to clear into our bank account. However, you can reach out to support once you realise the error and provide us with the original proof of payment for us to trace your deposit. Reach out to our support team via email at support@revix.com or via our on-site web messenger at the bottom right of your screen.Few readers

• Can I use someone else’s bank account to make a deposit into my account?

  Revix explicitly prohibits 3rd party EFT payments from someone else's bank account or crypto wallet. All deposits must be made from a bank account in the name of the Revix account owner or from a wallet that only the Revix account holder controls.Few readers

• How do I deposit money to my Revix account?

  How to invest on the Revix app: Go to the product you would like to invest in and tap Invest. Select what you’d like to pay with. Use the slider or your keypad to enter your investment amount. Review the details and confirm your investment. Watch our guide on how to deposit money on the Revix app: How to invest on the Revix website: Go to the product you would like to invest in and click Invest. Select whatFew readers

• What currencies do you currently accept on the platform?

  We currently accept South African rands (ZAR), US dollars (USD), Pound sterling (GBP), Bitcoin (BTC), Tether (USDT), Ethereum (ETH), Bitcoin Cash (BCH), Litecoin (LTC) and USD Coin (USDC - please be aware that we convert all USD Coin deposits to USD Tether when received).Some readers

• How long does it take for a deposit to reflect in my account?

  Deposit times vary based on what you are depositing. Bank deposits can take 2-5 days depending on which bank you are sending from as well as the location of the bank. Crypto deposits usually reflect within an hour, but can take longer. If you have made a deposit that is not reflecting after 5 days for a bank deposit, or 6 hours for a crypto deposit, please feel free to reach out to our support team via email at support@revix.com or via our on-site web messenger locaFew readers

• What is a valid proof of payment document?

  A valid proof of payment (PoP) should reflect: Official bank-issued proof of payment (PoP) Your full legal name and surname as it appears in your Revix account The amount you are depositing in South African rands (ZAR) Your unique Revix deposit reference number We do not accept receipts, email screenshots, written letters or receipts, or mobile screenshots unless a screenshot of the document meets the requirements described above.Few readers

• What is the minimum/maximum deposit amount?

  The minimum and maximum deposit and withdrawal amounts varies across assets are as follows: Minimum monthly deposit amounts The minimum amount of fiat currency that can be deposited at any point depends on the type of currency that you’re withdrawing: US dollars (USD) - $50.00 Pound sterling (GBP) - £50.00 South African rands (ZAR) - R50.00 Crypto deposits: Bitcoin (BTC) - network and price dependent Ethereum (ETH) - network and price dependent Bitcoin cash (BCH) - netwFew readers

• Does Revix charge any deposit fees?

  Revix does not generate revenue from deposits, but certain types of deposits may incur small fees. These fees are generally network related and are required by our banking and payments partners to facilitate your payments. Fiat deposits: US dollars (USD) - 0.50% fee with a minimum charge of $15.00 and maximum charge of $50.00 Pound sterling (GBP) - 0.50% fee with a minimum charge of £15.00 and maximum charge of £50.00 South African rands (ZAR) - No deposit fees Crypto deposits may incurFew readers

• Does Revix have any hidden fees I should be aware of?

  At Revix, we firmly believe in transparency, trust, and openness. That's why we want you to know that when you choose Revix, there are absolutely no hidden fees. We pride ourselves on being forthright about our fee structure because we value your trust and want to build a platform that is easy to use and understand. We strive to provide you with complete visibility into your investments, ensuring that there are no surprises along the way. Learn more about our fees hereFew readers