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What happens if I forget my login details?

If you've forgotten your login details, don't worry, it happens to the best of us! You can easily reset your password by following these steps:

On the login screen of the Revix app or web app, click on 'Forgot Password'
Enter the email address you used to create your account.
You'll receive an email with a link to reset your password. Make sure to check your spam folder if you don't see it in your inbox within five minutes of requesting the email.
Follow the prompts to create a new password.

If you're still having trouble, feel free to reach out to our support team for assistance. You can email us at, or send us a message via our on-site web messenger found at the bottom right corner of your screen or from the Profile section of the mobile app. We're here to help!

Please bear in mind that support response times may be slightly delayed during weekends and national holidays. We appreciate your patience and assure you that we're committed to helping you regain access to your account as quickly as possible.

Updated on: 25/05/2023

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